Warranty Policy
At Crystal Commerce, we act as a reseller and distributor of computer hardware and IT components. We do not manufacture the products listed on our website.
Most products sold through Crystal Commerce may be covered by the manufacturer’s warranty, service, and support policies, where applicable. Any available manufacturer warranty is passed directly to the customer.
Customers acknowledge that any warranty claims or service requests must be handled directly with the manufacturer, according to the manufacturer’s specific terms and warranty conditions.
Warranty Disclaimer
Crystal Commerce makes no representation or express warranty regarding the products sold on this website other than what is provided by the manufacturer.
To the fullest extent permitted by law, Crystal Commerce disclaims all other warranties, whether express or implied, including but not limited to:
Implied warranties of merchantability
Implied warranties of fitness for a particular purpose
Any warranties that may arise through statute, trade usage, course of dealing, or course of performance are also disclaimed.
Service Disclaimer
Crystal Commerce does not guarantee that:
Our services will meet specific customer requirements
Our services will operate without interruption or delay
Our services will be completely secure or error-free
Information or data processing results will always be accurate or reliable
Any errors in software, systems, or services will always be corrected
Customer Responsibility
Customers understand and agree that any material downloaded, software installed, or services used through our website are done at their own discretion and risk.
Crystal Commerce shall not be responsible for any:
Damage to computer systems
Loss of data
Hardware or software malfunctions
Network or device issues resulting from downloads or product usage
By using our services or purchasing products, customers agree that they waive any claims against Crystal Commerce relating to such damages.
No advice or information, whether written or verbal, obtained from Crystal Commerce will create any warranty unless explicitly stated in our Terms and Conditions.
Limitation of Liability
Under no circumstances shall Crystal Commerce be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from the sale, installation, use, operation, service, or repair of any product purchased from our website.
This includes, but is not limited to, damages related to:
Breach of warranty
Contract disputes
Negligence
Strict liability
Product performance issues
This limitation applies even if Crystal Commerce has been advised of the possibility of such damages.
Product Use Disclaimer
Crystal Commerce disclaims any liability for personal injury, property damage, or losses resulting from the use of products purchased from our website.
Our products are not intended for use in critical systems including but not limited to:
Military systems
Medical equipment
Traffic control systems
Disaster prevention equipment
Other safety-critical applications
Customers assume full responsibility for the proper and safe use of purchased products.
Policy Updates
Crystal Commerce reserves the right to modify or update this Warranty Policy at any time. Any updates will be posted on this page.